MEMBER’S VOUCHER
How do I receive a voucher from Higher Ground?
To access member-exclusive vouchers, you must subscribe to our newsletter. Once you subscribe you will receive the voucher in your inbox.
What are the benefits of becoming a member?
Members get first-order discounts, birthday surprises, invites to events & gifting, pre-access to sale, brand updates & much more.
How do I redeem the MEMBER'S 10% OFF voucher online?
Enter your voucher code at checkout in the “Promo Code” field. The 10% discount will be automatically applied to your order total. Make sure you're logged into your subscribed account.
What are the Terms & Conditions of my voucher?
This online voucher is valid for one-time use on our website for newsletter subscribers only. It applies automatically at checkout on regular-priced items. We reserve the right to amend the terms at its discretion.
PRODUCTS
What kind of clothing do you offer?
From reinvented everyday essentials to bold statement pieces, we offer a complete wardrobe solution designed to feel like second skin,that is emotionally intelligent, timeless, and made to last.
What quality can I expect from Higher Ground products?
At Higher Ground, Quality is our foundation. We use a selection of materials, blending craft, skill, and immense attention to detail to create a timeless wardrobe. With the right care, our pieces are made to stay with you for years.
Where are your clothes made?
Our clothes are made in India, by expert-led teams who share our commitment to quality and purpose.
How often do we launch collections?
We currently launch 3 focused collections a year, along with seasonal capsule drops. We design with purpose, not pressure. Each piece exists because it should, not just because it can.
Will a sold-out style be restocked?
Our styles are made in batches to avoid wastage and maintain quality. They may or may not be restocked. If you love something that's unavailable, please add it to your wishlist or reach out to us for alerts.
Are Higher Ground clothes gender-neutral or unisex?
Our garments aren’t defined by gender—they’re designed to feel and fit right. Most of our silhouettes are fluid for different bodies and identities.
How do I care for my clothes?
Our garments are crafted from fine materials and designed for longevity. Each product page includes specific care instructions.
SIZE & FIT
Are your sizes standard?
Yes, our sizing follows standard body measurements and is consistent across all pieces. We recommend checking our Size Guide.
How can I find the right size for me?
Refer to our Size Guide or garment measurements on each product page. Model measurements are also provided for clarity.
How do I measure myself correctly?
Use our How to Measure Guide for step-by-step instructions.
How do I find out more about a garment I want to buy?
Product pages include detailed info on fabric, fit, and style. Contact support if you need more specifics.
Do you offer custom sizing?
We do not offer made-to-measure pieces currently. Fits are designed to work across a range of body types.
Still unsure about sizing?
If you're unsure, reach out via Customer Support or WhatsApp. We’ll guide you with measurements.
SHIPPING & DELIVERY
Do you offer free shipping?
Yes, free standard shipping is available on all prepaid orders within India.
Do you ship internationally?
We currently do not ship internationally, but we're working on global availability.
What is your delivery timeline?
Orders are delivered within 3-4 business days depending on your PIN code.
How can I track my order?
Tracking updates are sent via email and WhatsApp. You can also track via My Account.
GIFT CARDS
Do you offer gift cards?
Yes, we offer digital gift cards sent directly to your inbox.
What is the validity of my card?
Gift cards are valid for 12 months.
How can I redeem a gift card?
Enter the gift card code at checkout.
Can I combine a gift card with other payment methods?
If the purchase amount exceeds the gift card balance, the remaining balance must be paid using an accepted payment method (Credit Card, UPI, Cash etc). (
Can I include a personal message?
Yes, you can add a note at checkout.
Do you offer gift wrapping?
No special wrapping, but every order is packed beautifully and can include a handwritten note.
WORK WITH HIGHER GROUND
How do I apply for a job with Higher Ground?
Email us at careers@highergroundofficial.com or follow our LinkedIn for updates.