Welcome to Higher Ground. By accessing or using our website [www.highergroundofficial.com] (“Site”) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.
1. General
This website is operated by Higher Ground. Throughout the site, “we”, “us” and “our” refer to Higher Ground, owned by HG Design Studio. By using this site, you agree to comply with these Terms & Conditions and all applicable laws. If you do not agree, you should not use this site.
2. Orders & Payments
- All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
- Orders are confirmed only after successful payment (except COD where applicable).
- We reserve the right to refuse or cancel any order at our discretion, including suspected fraud or incorrect pricing.
- COD is available within India subject to our Shipping & Delivery Policy.
3. Shipping & Delivery
- We currently ship across India. International shipping is not yet available.
- Standard orders are dispatched within 5–7 business days; express shipping is available in select pin codes.
- Shipping timelines may vary due to logistics delays or unforeseen circumstances.
For complete details, refer to our Shipping & Delivery Policy.
4. Returns, Exchanges & Refunds
- We accept returns and exchanges in line with our Exchange & Return Policy.
- Items must be unused, unworn, and in original condition with tags intact.
- Refunds are issued as store credit unless specified otherwise.
- COD handling fees, express shipping charges, and re-attempt delivery charges are non-refundable.
5. Product Information
We strive for accuracy in product descriptions, images, sizing, and availability. However, minor variations in color, finish, or detail may occur due to screen differences and artisanal processes. Such variations shall not be considered defects.
6. Intellectual Property
All content on this site — including text, images, graphics, logos, design, and product photography — is the property of Higher Ground and is protected by copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, or use our content without written permission.
7. Limitation of Liability
Higher Ground shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products.
Our maximum liability for any claim shall not exceed the total value of the order in question.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of those external sites.
9. Privacy
Your use of this site is also governed by our Privacy Policy, which explains how we collect and use your personal information.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
11. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Updates will be posted on this page with the revised effective date.
12. Contact Us
For questions regarding these Terms & Conditions, please contact us:
Higher Ground
Email: hi@highergroundofficial.com
Phone: +91-9326056087
Address: Mumbai, India